Logotipo_PAKA GROUP_site

Panasonic opens Customer Experience Center in Munich

Panasonic Industry Europe recently opened an Experience Center at its facilities in Munich.

The 6,000 square meter CXC (Customer Experience Center) is intended to be a venue for public dialogue events, themed workshops, product premieres and training that will allow b2b customers, business partners, promoters, start-ups and universities to enjoy innovative experiences.

As well as development teams, engineers, industrial clients and commercial partners, external groups will also be able to take advantage of this new space, where they can experience a high-tech environment with state-of-the-art presentation techniques.

In the new CXC, which will consist of several conference, meeting and training rooms, as well as, themed islands equipped with state-of-the-art technology, a wide range of electromechanical and electronic components and systems, drives and industrial robots will be presented.

It will also be possible to interact with pick-and-place machines for the manufacture of electronic products, and the latest solutions for production systems, retail, public spaces, e-mobility and home automation.

“Industry and companies in Europe are not standing still, they are looking for strong partners with answers to current and future technological challenges. We too are thinking long-term and have consciously decided to make this investment – despite the pandemic. The new facilities at CXC – such as the product islands, presentation stages, application centers, the co-creation zone, the meeting and training rooms – will now enable us to provide our customers, universities, start-ups, and sales partners with such comprehensive and targeted information, and let innovations for the coming years and beyond emerge in fruitful collaborations.”

– Alexander Schultz-Storz, Head of Value Added Division, Panasonic Industry Europe

The idea of Johannes Spatz, President of Panasonic Industry Europe, was to create a European business platform that would bring together experience, knowledge and skills geared towards cutting-edge technology in one place.

From high-tech components to integrated solutions, e-mobility to Industry 4.0, networked supply chain management to smart spaces, no other company combines so many high-tech skills in the same space.

The exhibition program will be continually updated and is designed to highlight Panasonic’s growing importance as a powerful enabler of high-tech solutions in the mobility, business and life sectors.

“Our European customers appreciate our quality. However, they know Panasonic mainly through our basic components. Whenever we show our customers the breadth of our technological world, how many innovative applications are based on our technologies, and for how many European companies we have already enabled innovative and sustainable solutions. From high-tech components to integrated solutions, from e-mobility to Industry 4.0, from networked supply chain management to smart spaces – no other company combines and connects so many high-tech skills under one roof. At CXC, we present our brand comprehensively and make it tangible. Our aim is to intensify the dialog with customers, developers, partners and the public, and thus further expand our growth course in Europe.”

– Johannes Spatz, President of Panasonic Industry Europe

According to Panasonic’s General Communications Director, this is an opportunity to combine various synergies to demonstrate cutting-edge customer-oriented technology. With the knowledge and experience they have acquired over the years, they hope to present companies with customized and integrated solutions that will be on display in the New Experience Center.

“With the opening of the Customer Experience Center in Munich, Panasonic is leveraging synergies to demonstrate cutting-edge customer-oriented technology. We combine our many years of in-depth industry knowledge, hardware, software engineering and integration capabilities to offer companies customized and integrated solutions – many of these examples are visualized in the new Experience Center. We look forward to welcoming our customers here and facing the future together.”

-Hiroyuki Nishiuma, General Manager of Communications at Panasonic

We are convinced that the Customer Experience Center will be a success. The new space is designed to offer customers, business partners, universities and start-ups a unique experience where they can take advantage of presentations of innovative technology, as well as, closer contact with the Panasonic world.


Bibliographic source: