The PAKA GROUP recently obtained ISO 9001:2015 certification from Bureau Veritas Certification.
The ISO 9001 standard is an international benchmark for the certification of quality management systems.
This Certification guarantees the implementation of a Quality Management System within our Organization, based on sustainable development that will allow us to optimize the efficiency of our processes, reduce costs and increase the satisfaction of our Clients.
The Quality Management system implemented covers all the activities carried out by our companies, namely the design and development of robotic welding and industrial handling solutions and the provision of metalworking, locksmithing, robotic welding and precision machining services .
To this end, we have implemented the following principles:
. Improve the organization’s performance;
. Improve the ability to provide products and services that meet both customer requirements and applicable regulatory requirements;
. Focusing the organization on increasing customer satisfaction;
. Building customer loyalty;
. Attract new clients;
. Actively collaborate with suppliers to ensure quality processes and products, guaranteeing the success of both parties;
. Investing in employee qualifications through continuous training, promoting people’s involvement in the company’s objectives;
. Access to new markets;
. Greater awareness of the company in the market.
This distinction is the result of the efforts of our employees over the last few months, which makes us proud and aware that this is a very important milestone for our company.
On a daily basis, we will continue to focus on the continuous improvement of our processes in order to achieve total customer satisfaction. Our constant search for innovation, qualification and know-how allows us to build relationships of trust with our Customers, not only as suppliers, but also as a Partner who offers innovative solutions tailored to their business.
We would like to thank all our employees who have contributed to this achievement, all those who have accompanied us over the years and particularly our Customers, as we will continue to work to increase their preference for our products and services.
