(+351) 256 098 837
Ovar, Portugal

Panasonic opens the Customer Experience Center in Munich

Paka > News > News > Panasonic opens the Customer Experience Center in Munich

Panasonic Industry Europe has opened an Experience Center at its Munich facilities.

The 6,000 square meters building is intended to be a venue for public dialogue events, thematic workshops, product premieres and training that will enable b2b customers, business partners, developers, Start-ups and Universities to enjoy innovative experiences.

In addition to development teams, engineers, industrial customers, and commercial partners, external groups will also be able to enjoy this new space, where they can experience a high-tech environment with state-of-the-art presentation techniques.

In the new CXC, which will consist of several conference, meeting and training rooms, as well as product islands equipped with state-of-the-art technology, a wide range of electro-mechanical components and systems, to drives, and industrial robots will be presented.

The centre also provides the opportunity to for training on pick-and-place machines for electronics manufacturing as well as manufacturing systems for production, retail, public spaces, e-mobility, and smart living.

“The industry and companies in Europe are not standing still, they are looking for strong partners with answers to current and future technological challenges. We, too, are thinking in long-terms and have consciously decided to make this investment – despite the pandemic. The new facilities at the CXC – such as the product islands, presentation stages, application centres, the co-creation zone, and the meeting and training rooms – will now allow us to provide our customers, universities, start-ups, and sales partners with information that is as comprehensive as it is targeted, and to let the innovations for the coming years and beyond, emerge in fruitful collaborations.”

– Alexander Schultz-Storz, Head of the Cross-Value Division of Panasonic Industry Europe

The idea of Johannes Spatz, President of Panasonic Industry Europe, was to create a European business platform that brings together experience, knowledge and high-tech oriented competencies in one place.

From high-tech components to integrated solutions, from e-mobility to Industry 4.0, networked supply chain management to smart spaces, no other company brings together so many high-tech competencies in the same space.

The exhibition program will be continuously updated and was designed to highlight Panasonic’s growing importance as a powerful enabler of high-tech solutions in the mobility, business and life sectors.

“Our European customers appreciate our quality. However, they know of Panasonic mainly through our individual core components. Every time we present to our customers the breadth of our technology world, how many innovative applications are based on our technologies, and for how many European companies we already enable innovative and sustainable solutions. From high-tech components to integrated solutions, from e-mobility to Industry 4.0, networked supply chain management to smart living spaces – no other company combines and links so many high-tech competencies under one roof. At the CXC, we present our brand comprehensively and make it tangible. We aim to intensify the dialog with customers, developers, partners, and the public, and thus further expand our growth course in Europe.”

– Johannes Spatz, President at Panasonic Industry Europe

According to Managing Director Panasonic System Communication Europe, this is an opportunity to combine the various synergies to demonstrate cutting-edge customer-oriented technology. With the knowledge and experience acquired over the years, they hope to present to the companies customized and integrated solutions that will be exhibited in the New Experience Center.

“With the opening of the Customer Experience Center in Munich, Panasonic is leveraging synergies to demonstrate customer-oriented, cross-divisional cutting-edge technology. We combine our many years of in-depth industry knowledge, hardware, software engineering, and integration skills to offer companies tailored and integrated solutions – many of these examples are visualized in the new Experience Centre. We look forward to welcoming our customers here and tackling the future together.”

– Hiroyuki Nishiuma, Managing Director Panasonic System Communication Europe

We are convinced that the Customer Experience Center will be a success. The new space is designed to offer customers, business partners, Universities and Start-ups a unique experience where they can take advantage of innovative technology presentations, as well as a closer contact with the Panasonic world.


Bibliographic Source: